Refund & Cancellation Policy

Our Commitment

At Impuls Edutech Solutions, your satisfaction is our priority. We understand that sometimes issues may arise with digital products. Our goal is to resolve any problems efficiently and transparently.

Eligibility for Refund

Refund Criteria

• Product Issues: Refunds are offered if the digital product you purchased has technical issues or does not meet the described criteria.

Non-Eligible Cases

• Change of mind after purchase
• Incorrect purchases or input of information
• Issues arising from lack of technical expertise
• Incorrect usage of the product

Refund Process

How to Request a Refund

• Time Frame: Submit requests within 5 days from purchase
• Contact Method: Email to Sales@astroimpulse.in
• Subject Line: "Refund Request: [Product Name]"

Required Information

• Your full name
• Purchase date
• Order number
• Detailed description of the issue
• Screenshots or evidence of the issue

Processing Timeline

• Initial Response: Within 24 hours
• Review & Decision: 1-2 business days
• Refund Processing: Immediate upon approval
• Fund Reflection: 3-5 business days (depends on payment provider)

Cancellation Policy

Digital Product Delivery

• Processing Time: Up to 24 hours for personalized report preparation
• Expert Consultation: Required for report accuracy
• Delivery Method: Digital delivery via email

Pre-Purchase Guidelines

• Review all product details thoroughly
• Check system requirements if applicable
• Review sample reports if available
• Ensure accurate information input